FAQ

We use a variety of tools to protect your identity, including:

• Proactive Monitoring: We continuously monitor your personal information to quickly detect any unauthorized or suspicious activity and alert you at the first sign of trouble.
• Privacy Assured VPN: This service keeps your online activities private from prying eyes, including hackers and surveillance.
• Secure Backups: We encrypt and back up your personal data, such as contracts and family photos, to protect against ransomware and other malware.
• Identity Theft Insurance backed by AIG: Provides financial protection and assistance in case of identity theft.

Yes, as a member of My Patriot Shield, you can access your exclusive benefits at any time and from any location. Our services are designed to provide continuous protection and peace of mind.

You can join My Patriot Shield by visiting our website and clicking the ‘Get Protected Now’ button. Follow the simple sign-up process to start protecting your identity immediately.

My Patriot Shield is equipped with resources to support you in the event of identity theft. This includes access to a $1 million insurance policy backed by AIG to help recover from financial losses and a dedicated customer support team to guide you through the recovery process.

Our secure sign in process does not rely on you remembering a complex password. 

Simply enter your email address, then check your email for a secure link, and click to access your portal.

Remember, everywhere you sign in for your security you should sign out when you are done. We strongly recommend you do the same here. Just click the circle with your initials in the top right of the portal and click to Sign Out.

This is so important to us that we also added a convenient Sign Out button to the main menu accessible on the left hand menu. On smaller mobile devices this can be found in the hamburger menu (an icon made up of 3 horizontal lines).

Rewards are our way of saying thank you. You can easily claim your rewards either through email or by accessing our online portal.

To get started with your identity monitoring and identity insurance enrollment. Log into the portal, and under ‘Member Benefits’, click ‘Insurance and Monitoring’. Then just follow the instructions.

To get started with your personal data backups log into the portal, and under ‘Member Benefits’, click ‘Secure Backups’.  From here you can setup your username and password. You can also find buttons to download the apps for your desktop devices.